Customer Information Control System
<communications, database> (CICS) An IBM communications system that was
converted for database handling.
[Huh?]
(1994-11-29)
Nearby terms:
CU-SeeMe « CUSI « cuspy « Customer Information
Control System » Customer Information Systems »
Customer Interaction Software » Customer
Relationship Management
Customer Information Systems
Customer Relationship Management
Nearby terms:
CUSI « cuspy « Customer Information Control System «
Customer Information Systems » Customer
Interaction Software » Customer Relationship
Management » CUT
Customer Interaction Software
Customer Relationship Management
Nearby terms:
cuspy « Customer Information Control System «
Customer Information Systems « Customer
Interaction Software » Customer Relationship
Management » CUT » cut and paste
Customer Relationship Management
<business> (CRM, CIS, Customer Information Systems, Customer Interaction
Software, TERM, Technology Enabled Relationship Manager) Enterprise-wide
software applications that allow companies to manage every aspect of their
relationship with a customer. The aim of these systems is to assist in building
lasting customer relationships - to turn customer satisfaction into customer
loyalty.
Customer information acquired from sales, marketing, customer service, and
support is captured and stored in a centralised database. The system may provide
data-mining facilities that support an opportunity management system. It may
also be integrated with other systems such as accounting and manufacturing for a
truly enterprise-wide system with thousands of users.
(1999-08-20)
Nearby terms:
Customer Information Control System « Customer
Information Systems « Customer Interaction Software
« Customer Relationship Management » CUT »
cut and paste » cut a tape
|